Is VoIP Phone System Better for Small Businesses Than Your Traditional Office Phone?

A phone is a phone, right? There may be more going on behind the scenes of your office’s phone system than you’d expect, however. And, even more important — there may be data and functionality your business is losing to the void of analog and digital phone systems. It’s no spoiler — a VoIP phone system is better for business when compared to analog phones.

If you still have an analog PBX connected to the phone company, you know how hard it is to maintain. You may think that as long as it plods along, you can wait a while more before making the switch. But keeping it going will only get harder over time, and meanwhile, you’re paying more for less. Switching to a VoIP system isn’t hard, and it offers more advantages than you may realize. VoIP provides VoIP supply to every small business so they can use these services without any disturbance.

Digital phone systems provide the same functionality as an analog phone system, in addition to caller ID. Other than this feature, there is very little a digital phone system provides that an analog system does not. If you are wondering what is a VoIP caller? Then this article is for you.

Digital phone lines convert analog signals (electrical signals traveling through copper wires) into binary data. This binary signal is transported over the phone line and then decided on the receiving end.

How Does the VoIP Phone System Work?

VoIP phone systems eschew the need for a phone line completely. These systems rely entirely on an internet connection to send voice data from one end of a phone call to the other. VoIP phones can communicate with analog and digital phone systems, and can also be supplemented with mobile devices via call-forwarding. Using the VoIP supply for business communication you can easily make the business more effective.

The Advantages Of VoIP

Once you start using VoIP, you’ll wonder why you waited so long. These are just some of the advantages your business will gain:

Cost Savings. 

Sending voice data over the Internet is far cheaper than using the traditional phone system. You can save your callers money with a low-cost DID number.

More features 

After-hours forwarding, speed dialing, following, multiple device ringing, sending selected numbers direct to voicemail, do not disturb, and call joining are just a few of the features available at each phone.

Extensibility

You can add phones without a major reconfiguration. Use them with your phone system. Many companies are now using these services to make their business communication more effective.

Choice of The Local Exchange

Your phone number can be in whatever exchange best suits your business, regardless of your geographical location. You can be out in the suburbs and have a number that’s local to the heart of the city.

No Phone Cabling Requirements

Your phone connections run over Ethernet or Wi-Fi. There’s no need for separate phone wiring. Your PBX’s configuration is entirely under software control. You can assign access to features or relocate numbers from the control panel.

You may notice that the features listed above are what you would expect from a dedicated call center. With a VoIP system, you can make use of features that before were only available to organizations willing to spend tens or hundreds of thousands of dollars on robust phone systems.

Drawbacks of VoIP 

The most common issue users experience when using a VoIP phone system is sound distortion. This distortion can create a wide variety of sounds and pitches and will modulate voices to sound as if they are speaking in a tunnel, or underwater. Even more distressing are jumbled or stuttered words.

While these sounds may be numerous, their cause is the same: a lack of bandwidth. A VoIP system (as the name Voice over IP suggests) is reliant on an internet connection. If this connection is slow, voice data is lost during transfer, or incoming data is missed as data packets clog your business’ network.

Final Thoughts

A VoIP phone system carries your calls over the Internet rather than the phone system. Communication at your end is digital all the way to the phone. If you’re calling someone on the phone network, the call goes to the other party’s local exchange, even internationally. You still have a phone number, but you aren’t dependent on the phone company. Now you may know the answer to what is a VoIP caller in the above article.

Leave a Reply

Your email address will not be published.