BROTHER PRINTER OFFLINE ERROR

ssWe are know about Brother printer most affordable and good-quality printer in all over the word, So some time printer showing a computer display offline problem just like a BROTHER PRINTER OFFLINE. But just like any other printer, Brother Printers have their own set of issues that arise every now and then. One such issue that Brother Printer users have reported is that their Brother Printer keeps going offline. 

5 REASONS WHY YOU’RE BROTHER PRINTER KEEPS GOING OFFLINE

When you notice that your Brother printer keeps going offline, it could be because of any one or a combination of the following reasons:

1. PRINTER TURNED OFF

The simplest reason behind your Brother printer being offline is that it has not been turned on yet. The USB connection of the printer to your computer will be unrecognizable as the main connection is off. Switch on your Brother printer by plugging the adapter into a working electrical outlet and turning on the printer power button. 

2. PRINTER ERROR

Check the LCD screen of your printer for any alerts or messages concerning the printer. A Brother printer offline error could possibly mean that the printers is facing some errors such as an empty cartridge or a paper jam.  

3. NOT THE DEFAULT PRINTER

If your Brother printer is not selected as the default printer, then there is a possibility that your computer is sending printing commands to the wrong printer. From the Devices section, one can easily set their Brother printer as the default printer so that printing commands can be automatically sent to it the next time onwards.  

4. FAULTY USB CABLE

If your Brother printer keeps going offline quite frequently, then it is better to get the USB cable checked. A loose connection due to the faulty USB cable will cause your Brother printer to go offline often.

5. POOR NETWORK CONNECTION

Sometimes when you connect to your printer via a network, then it could be that the network is firewall protected. Run a network diagnostics scan and see if your computer is blocking the network connection.  

3 SIMPLE SOLUTIONS TO FIX BROTHER PRINTER OFFLINE ERROR

Knowing the root cause of why your Brother printer keeps going offline will help you in figuring out the best way to resolve it on your own. There are some solving method Brother printers goes offline.

1. PRINT  OFFLINE” FEATURE

There is a feature on Windows 10 where the user can opt for “Use Printer Offline” even though the printer is not online. Enabling this feature readies all your documents for printing but also causes errors very often. The user can resolve this error in the following manner:

• Open the “Devices and Printers” section.
• Right-click on your printer icon.
• Click on “See what’s printing”.
• Select the Printer tab from the top menu.

2. DISABLE ANTIVIRUSES AND FIREWALLS

Adding extra layers of security by enabling antiviruses and firewalls in the background is understandable. But sometimes, the same security systems see a command given from the computer to the printer or vice versa as a threat. To see if the antivirus software or the firewall are the reasons why your Brother printer keeps going offline, then disable them when you have to use the printer.

3. UPDATE PRINTER DRIVER

Printer drivers run the whole show. If your driver are not update some time offline issue for this reason. You can update the driver by first uninstalling the existing driver on your printer. Then visit the official Brother Support Page and check for the latest printer driver available for the printer model you are using. Install the latest printer driver and see if it resolves the Brother Printer error.  

ENDING NOTE

There are more solutions such as changing the USB cable, refilling the toner cartridge, clearing the paper jam, and other common ways. Depending upon the reason why your Brother printer keeps going offline, the user can apply the method that addresses the cause of the error. If the error persists on your Brother printer even after applying all the methods, then make sure to contact the Brother Printer Customer Care for assistance.

 Also read: Troubleshooting Canon printer in Error state Problem