What is QuickBooks error PS077? Causes and How to Fix it

QuickBooks allows users to perform multiple accounting operations and running payroll is the most efficient among all of them. It automatically calculates salaries to pay employees, files federal and state taxes and manages employee benefits. Doing all this requires the latest payroll update. However, while downloading the payroll updates in QuickBooks, users get QuickBooks error PS077. It usually happens when users have more than one installation of each version of QuickBooks on the workstation. The error shows up on the screen with a message: QuickBooks is having trouble installing payroll tax table updates. Keep reading the blog to get in-depth information on QuickBooks payroll update error PS077, its causes, and solutions.

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Let’s discuss the reasons behind the QuickBooks update error PS077

There are multiple factors responsible for this payroll error. Take a look at a few of them mentioned below:

1. The payroll update file is damaged or corrupted.
2. QuickBooks Desktop application is not registered.
3. The user has provided incorrect service info..

Given below are the troubleshooting techniques to resolve the error.

Know Steps to Deal with QuickBooks payroll update error PS077

Solution 1. Repair QuickBooks by running Quick Fix my Program

If the error occurs due to damaged files and folders, you can fix this by using Quick Fix my Program from the QuickBooks Tool Hub:

1. Close company files if open and then exit QuickBooks.
2. Download the QuickBooks Tool Hub setup file and save it to Downloads.
3. Open the Downloads folder and look for the QuickBooksToolHub.exe file.
4. Open the downloaded file and start the installation by following the on-screen steps.
5. Also, agree to the terms and conditions to proceed.
6. When the install completes, move to desktop and double-click the QuickBooks Tool Hub icon to open it.
7. Once the tool hub opens, select the Program Problems tab.
8. Click the Quick Fix my Program button and let it repair the program.
9. Once the tool finishes the repair process, reopen QuickBooks and open your company file.

If the above solution doesn’t fix the error, try the next solution.

You may also Read : QuickBooks error 1603

Solution 2. Give a new name to the CPS folder

The error may occur due to a damaged file in the CPS folder, which prevents users from opening the company file. To fix this, rename the folder by following the steps given below:

1. Open File Explorer and from the left window pane, choose This PC.
2. Next, open Local Disk C and then Program Files.
3. Look for the Intuit folder and open it.
4. Choose the QuickBooks Desktop folder of the version you’re using.
5. Choose Components and then open the Payroll folder.
6. By right-clicking the CPS folder, select the Rename option.
7. Change the name by entering CPSOLD and then tap Enter.
8. Create a new CPS folder. For this, you need to open QuickBooks.
9. Get the latest payroll tax table.

The troubleshooting solutions discussed in the blog are tried and tested to resolve QuickBooks error PS077. However, if performing them doesn’t fix the error, get in touch with the QuickBooks technical support team by calling us on our helpline number +1 800-579-9430.

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