What’s QuickBooks error 15102 and How can you Fix it?

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Errors are quite common while using QuickBooks and each of them occurs due to various reasons and instances. While downloading the QuickBooks Desktop application, users encounter QuickBooks error 15102. Most of the users come across the error with a message, “Error 15102: Failed to reset update.” The several reasons that trigger this error are terminal services environment, damaged update file, expired QuickBooks payroll subscription, and many others. This blog is intended to guide users on QuickBooks update error 15102, its causes, and solutions.

If you are frustrated by encountering QuickBooks error 15102 over and over again, reach out to the certified QuickBooks expert’s team by dialing + 800-579-9430 for a perfect solution

Reasons why you come across QuickBooks update error 15102?

Following are the major reasons behind error 15102 in QuickBooks:

  1. The user is not working on the latest QuickBooks Desktop update.
  2. QuickBooks payroll subscription is no longer active.
  3. The location of the mapped drive is incorrect.
  4. QuickBooks user is not logged in to Windows as Administrator.

Read more :- QuickBooks error 557

Solutions to Deal with QuickBooks Desktop error 15102

Down below are the most effective troubleshooting solutions to resolve the error:

Solution 1. Get the latest QB Desktop update

  1. Close all open company files and then QuickBooks Desktop.
  2. Tap the Windows key on your keyboard and search for QuickBooks among programs.
  3. Right-click the QB icon and choose Run as administrator.
  4. When directed to the No Company Open screen, select the Help menu and click Updates QuickBooks Desktop.
  5. From the Options tab, click Mark All and then Save.
  6. Select the Update Now tab and tick the Reset Update checkbox.
  7. Click Get Updates.
  8. When the update completes, restart QuickBooks to install the update.
  9. After completing the installation process, reboot your device.

If the above fix doesn’t work, follow the next one.

Solution 2. Check out the location of the mapped drive

  1. In QuickBooks, go to the Product Information window and find the mapped location path.
  2. Select the Help tab and then Update QuickBooks.
  3. Select the Options tab and confirm if the location in Download Location is correct.
  4. If the location is not correct, change is state:

If Yes is selected for Shared Download, select No for Shared Download and click Save.

  1. Close the page and download the latest tax table update.

Solution 3. try to remap to a new letter

  1. Close the QB company file and remap your network to a new letter.
  2. Now, open the company file with the help of a new mapped drive.
  3. Select the Help tab and then Update QuickBooks.
  4. Choose the Options tab and turn Shared Download off and on.
  5. Double-check the download location is using the new mapped drive letter.
  6. Click Save and then Close.
  7. Get the latest tax table again.

This blog has covered basic troubleshooting solutions to fix QuickBooks error 15102. We hope this helps you eliminate the issue. If the error continues even after performing the steps, get assistance from certified QuickBooks professionals by calling us on our helpline number +1 800-579-9430.

Related article :- QuickBooks file repair

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